Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Black Eterno.

These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, placing an order, or interacting with Black Eterno, you agree to these Terms and our related policies.

Black Eterno operates this store through Shopify, which enables us to provide our online shopping experience and related services.

Many Black Eterno garments are made to order or produced in limited quantities in an effort to reduce waste and encourage intentional consumption.

If you do not agree to these Terms, please do not use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

You agree to provide accurate, current, and complete account, payment, and shipping information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

SECTION 2 — PRODUCTS

We strive to present our garments and products as accurately as possible. However, colors, textures, and fit may vary slightly depending on screen displays, lighting, and manufacturing processes.

Because many Black Eterno products are made to order or produced in limited quantities, minor variations between garments may naturally occur and are not considered defects.

All product descriptions, pricing, and availability are subject to change at any time without notice.

SECTION 3 — ORDERS

By placing an order, you are submitting a request to purchase a product from Black Eterno. Orders are accepted only after payment has been processed and confirmation has been sent.

Because many items are made to order, cancellations or modifications may not be possible once production has begun.

Black Eterno reserves the right to refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, abusive, or intended for resale.

SECTION 4 — PRICING & BILLING

All prices are listed in USD unless otherwise stated.

Prices, promotions, and product availability may change without notice. Posted prices do not include taxes, shipping fees, customs duties, or import charges unless explicitly stated.

You agree to provide accurate billing and payment information for all purchases made through our Services.

SECTION 5 — SHIPPING & DELIVERY

Black Eterno products are fulfilled and shipped through trusted production and logistics partners.

Shipping and fulfillment times are estimates only and are not guaranteed. Delays caused by shipping carriers, customs, weather, or production constraints may occur.

Once an order has been transferred to the shipping carrier, responsibility for delivery timing and transit handling passes to the carrier.

SECTION 6 — RETURNS & EXCHANGES

Please review our Return Policy for complete information regarding returns, exchanges, refunds, and damaged items.

Because many Black Eterno products are made to order, not all items may qualify for return or exchange.

SECTION 7 — ALTERATIONS & GARMENT CARE

Black Eterno garments are designed with intentional proportions and fit. Customers may choose to alter garments at their own discretion.

Significant alterations, modifications, or damage caused after delivery may void eligibility for return, replacement, or warranty consideration.

Customers are responsible for following proper garment care instructions.

SECTION 8 — INTELLECTUAL PROPERTY

All content on this website, including logos, graphics, images, text, designs, product names, videos, and branding elements, is the property of Black Eterno or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, copy, or exploit any portion of the Services without prior written permission from Black Eterno.

SECTION 9 — OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may provide access to third-party tools, applications, or services that we do not control or monitor.

Your use of any optional third-party tools is entirely at your own risk and subject to the terms of those providers.

SECTION 10 — PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

Because our store is hosted through Shopify, certain information may also be processed by Shopify in accordance with Shopify’s policies.

SECTION 11 — FEEDBACK & REVIEWS

If you submit reviews, suggestions, feedback, photos, or other content to Black Eterno, you grant us permission to use, reproduce, publish, and display such content for marketing, promotional, or operational purposes.

You confirm that any content you submit does not violate the rights of any third party.

SECTION 12 — ERRORS & INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct any errors and to cancel or modify orders if necessary.

SECTION 13 — PROHIBITED USES

You may not use our Services:

- for unlawful purposes
- to violate intellectual property rights
- to distribute malicious software or spam
- to interfere with website functionality or security
- to scrape, duplicate, or exploit website content without permission

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 — DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

Black Eterno does not guarantee uninterrupted, secure, or error-free operation of the Services.

SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Black Eterno and its affiliates, partners, employees, service providers, and licensors shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our Services or products.

SECTION 16 — INDEMNIFICATION

You agree to indemnify and hold harmless Black Eterno, Shopify, and their affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.

SECTION 17 — GOVERNING LAW

These Terms and any disputes related to the Services shall be governed by the laws of the United States and the state in which Black Eterno operates, without regard to conflict of law principles.

SECTION 18 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to this website.

Continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 19 — CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Black Eterno  
team@blacketerno.com  
shop.blacketerno.com